Terms of service
These Terms of Service govern your use of compitatoysgift.com and your purchase of products from Compita Toys & Gift. By accessing our website or placing an order, you agree to these Terms.
1. Business Information
Store Name: Compita Toys & Gift
Address: 408 Wall St, Los Angeles, CA 90013, United States
E-mail: info@compitatoysgift.com
Phone: +1 213 613 0129
2. Eligibility
By placing an order, you confirm that you are at least the age of majority in your jurisdiction or that you are using the website with permission from a parent or legal guardian.
3. Products
We make reasonable efforts to display product information accurately, including product names, images, colors, sizes, materials, availability, and descriptions for our plush toy collections, including Plushies, Comfort Food, GO! Vehicles, Holiday, and Spooky & Dark collectibles.
Colors, textures, and finishes may vary depending on screen settings, lighting, fabric batches, or photography. Plush toy dimensions, stuffing density, and accessory placement may have minor tolerances unless otherwise stated. Please refer to individual product descriptions for detailed sizing and material information.
4. Safety Information and Age Grading
Our plush toys are designed as collectibles and comfort items. Product listings include applicable age recommendations, safety markings (such as CE marking for EU orders), and any relevant warnings.
Customers are responsible for selecting age-appropriate products. Some items may contain small parts, removable accessories, or materials that pose a choking hazard for young children. Please review all product descriptions, labels, and safety information before purchase and use.
5. Orders
When you place an order, you make an offer to purchase the selected products.
We may accept, reject, cancel, or limit an order for reasons including product unavailability, payment failure, suspected fraud, pricing or listing error, shipping restrictions, incomplete address, compliance or legal concerns, carrier inability to deliver, excessive order quantity, or other reasonable business reasons.
If we cancel an order after payment, we will refund the amount paid.
6. Pricing and Payment
Prices and available payment methods are shown at checkout. You agree to provide current, complete, and accurate billing, shipping, and payment information.
You authorize us and our payment processors to charge the selected payment method for the total order amount.
7. Shipping and Delivery
Shipping terms are described in our Shipping Policy. Delivery dates are estimates unless expressly stated as guaranteed.
We ship to the following markets: United States, Germany, Netherlands, and Belgium. Shipping availability may vary by product and delivery address.
We offer free standard shipping on orders of €160.00 or above (or the equivalent in your local currency, such as $160.00 USD for United States orders). For orders below this amount, a flat shipping fee of €15.00 (or $15.00 USD for United States orders) applies.
For international orders, customs clearance and import procedures may affect delivery times.
8. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy and any mandatory consumer rights that apply in your country.
9. Cancellations
Cancellation requests are governed by our Cancellation Policy.
10. Product Care and Use
You agree to use products safely and according to care labels, instructions, warnings, and product documentation provided with the item. Plush toys should be handled, displayed, and cleaned only as intended. Surface cleaning is recommended for most plush items unless the product label expressly indicates machine washability.
11. Intellectual Property
All website content, including text, images, graphics, logos, product names, character designs, product descriptions, photographs, and other materials, is owned by or licensed to Compita Toys & Gift unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or use our content for commercial purposes without written permission.
12. User Submissions and Reviews
If you submit reviews, photos, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute such content for business, marketing, and website purposes.
You are responsible for ensuring that your submissions are accurate, lawful, and do not infringe the rights of others.
13. Prohibited Uses
You may not use our website for unlawful, fraudulent, harmful, abusive, misleading, infringing, or unauthorized purposes. You may not interfere with website security, attempt unauthorized access, upload malicious code, scrape data without permission, or misuse our services.
14. Third-Party Services
Our website may use third-party services, including Shopify, payment processors, shipping carriers, analytics providers, marketing tools, and other service providers. Third-party services may be subject to their own terms and privacy policies.
15. Limitation of Liability
To the maximum extent permitted by law, Compita Toys & Gift is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.
Nothing in these Terms limits liability where such limitation is not permitted by law.
16. Mandatory Consumer Rights
Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws, including mandatory rights for consumers in the United States, Germany, Netherlands, and Belgium.
17. Force Majeure
We are not responsible for delays or failure to perform caused by events outside our reasonable control, including natural disasters, carrier disruptions, customs delays, strikes, labor shortages, supply chain disruption, war, civil unrest, government action, pandemics, system outages, or severe weather.
18. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.
For consumers outside the United States, this choice of law does not deprive you of mandatory protections under the law of your country of residence where such protections apply.
19. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date.
20. Contact Us
For questions about these Terms, contact us at:
Store Name: Compita Toys & Gift
Phone: +1 213 613 0129
E-mail: info@compitatoysgift.com
Address: 408 Wall St, Los Angeles, CA 90013, United States
Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (CST)